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Privacy Policy for Chapter One Media

Effective Date: September 11, 2026

Last Updated: September 11, 2026

Chapter One Media ("we," "our," or "us") operates the website https://www.chapteronemedia.ae/ (the "Site"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

We are committed to protecting your privacy and complying with applicable data protection regulations, including local UAE data protection principles.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our creative and media services to you.

Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Contact Details: Full name, email address, phone number, and company name.

  • Project Details: Information regarding your photography, videography, or creative production requirements submitted via contact forms or direct inquiries.

  • Billing Information: Payment details, billing address, and invoicing data processed securely when you engage our commercial services.

Usage Data & Cookies

We may also collect information on how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.

We use Cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. Use of Data

Chapter One Media uses the collected data for various purposes:

  • To provide, operate, and maintain our media and production services.

  • To notify you about changes to our services or portfolio updates.

  • To allow you to participate in interactive features of our Site when you choose to do so.

  • To provide customer support and respond to project inquiries.

  • To gather analysis or valuable information so that we can improve our Site and client experience.

  • To monitor the usage of the Site and detect, prevent, and address technical issues or fraudulent activity.

3. Retention of Data

Chapter One Media will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

4. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are accessing the Site from outside the United Arab Emirates, please note that your data will be processed and stored within the UAE or via secure cloud infrastructure compliant with industry standards.

5. Disclosure of Data

We do not sell, trade, or rent your personal identification information to others. We may share your information only in the following limited circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Site ("Service Providers"), to provide the Site on our behalf, or to assist us in analyzing how our Site is used (e.g., hosting providers, analytics tools).

  • Legal Requirements: Chapter One Media may disclose your Personal Data in the good faith belief that such action is necessary to:

    • Comply with a legal obligation

    • Protect and defend the rights or property of Chapter One Media

    • Prevent or investigate possible wrongdoing in connection with the Site

    • Protect the personal safety of users of the Site or the public

6. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain data protection rights. Chapter One Media aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

8. Links to Other Sites

Our Site may contain links to other sites that are not operated by us (such as social media platforms like Instagram or LinkedIn). If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: